Equipment Damage and Loss Charges

We understand that unforeseeable and unintentional accidents that can happen to our equipment while it is in your care (e.g. loss, missing components, swapping, burnout, dents, breakage, corrosion, deformation, malfunction of electric goods, etc.), thus creating unnecessary costs to the renter/lessee.

Therefore, during the booking process a customer agrees to assume liability to pay for loss/damage of the equipment if the unfortunate happens. If customer wants to replace the entire equipment, we can only allow the brand that we use as it is durable for commercial use.  

If you intend to hire any of the following items, please read about how you can use and/or operate them safely and properly to avoid injury to yourself or damaging the equipment.

Chafing Dishes/Gastronomy Equipment

When you hire chafing dishes, we give you a demo as to how you can set up and use the equipment correctly and safely. Also available in the equipment description is written instructions and video to guide you through.  As the customer, you are responsible for the proper care and use of the equipment. It is your responsibility to educate your caterers on how to use the equipment properly. Most importantly, avoid burning the water pans by;

• Not lighting the chafing fuel underneath empty water pan
• Not running them dry during the service. Always check water and replenish accordingly.

Electrical and Hydro-electrical Equipment

• Manual fill water boiler:

Upon collecting the equipment, make sure it is tested and you can see it is working. However, if you fill up the boiler, plugged it in, but it is not starting, the reset button is at the bottom.   

• Buffalo soup kettle:

This equipment operates with hydro-electrical electrical energy. Therefore, you MUST put water (approx. 600ml or up to the marked level) into the tank before plugging it in for your own safety and to avoid burning the equipment.  During your service, always check the water level during the service to avoid running it dry.

• Ice Making Machine:

Please do not put any liquid into the tank that is not pure water.  When you finish your service, wipe it thoroughly dry.  Leave the cover open to continue the drying process especially on the metal pins.

Costs for equipment damage or loss

1. Burnt out/ corroded/ dented Baines-Marie/water pan @ £5.00 - £20.00
2. Lost chafing dish stand @ £20
3. Burnt out, corroded, dented, damaged or lost Food pan 9L  @ £16.00
4. Burnt out, corroded, dented, damaged or lost Food pan 4L @ £8.00
5. Burnt out, Dented or corroded food cover/Lid@ £40.00
6. Replacing a complete chafing set @ £40.00
7. Replacing a chafing fuel holder  @ £6.00
8. Replacing a chafing fuel damper @ £2.50

*Please note that instead of making payment, you are welcome to replace the components as long as they are the same brand we supplied you with.

Food Serving equipment and Tableware

1. Buffalo Soup Kettle replacement @ £40.00
2. Cracked/damaged salad crock replacement @ £12.00
3. Condiments/sauce jar @ £5.00
4. Centre table Round salad dressing/condiments bowl (tri-set) @ £8.50
5. Centre table rectangular salad dressing/condiments bowl (quad-set) @ £9.50
6. All types dinner plates (sizes 8”) @ £3.95
7. All types dinner plates (sizes 9”, 10") @ £4.50
8. All types dinner plates (sizes 11”) @ £7.00
9. Gravy/sauce boat 550ml/19.4oZ @ 6.00
10. Oatmeal bowl @ £4.00
11. Winged pasta/soup bowls @ £4.50
12. Salt or pepper shaker  @ £3.50
13. Salt and Pepper shaker set @ £5.00

Drink Dispensers and tableware 

1. Vonshef 12kg Ice maker @ £150.00
2. HOMCOM 20gk ice making machine £180.00
3. Acrylic Ice bucket BLK 8L @35.00
4. Acrylic Ice bucket Transparent 12L @25.00Pump Action Airpot @ £20.00
5. White insulated coffee pot/insulated teapot @ £15.00
6. Stainless steel tea/coffee pot £10.00
7. Stainless steel goose neck coffee percolator £10.00
8. Manual filler electric boiler 20L Swan @ £100
9. Manual filler electric boiler 20L Buffalo @ £140
10. Teacup @ £2.50
11. Teacup saucer @ £2.50
12. Coffee mug @ £2.50
13. Oval 200ml Milk jug @ £3.00
14. Centre table Glass jar/jug @ £4.20
15. Hi-Ball glass tumblers 10Oz/285ml @ £2.50
16. Wine Goblet 410ml @ £4.80
17. Wine decanters 1.8L @ £35.00
18. Champagne flute 170ml @ £2.75
19. Champagne flute 210ml @ £3.00
20. Champagne/wine bowl @ £30.00
21. Quattro twin juicer components:
    1. Stainless steel base @70.00
    2. Hardwearing polythene juice vessels @30.00 each
    3. Stainless steel cover @ £20.00 each
    4. Stainless steel Ice tube @ £20.00 each
    5. Stainless steel drip trays @ £10.00 each
       

Cutlery and Serving utensils

When it comes to stainless steel cutlery and utensils, the main damage that they can sustain and render them unusable is discolouration and/or rusting

1. Kelso/plain economy Cutlery units (knife, fork, d-spoon, s-spoon, t-spoon) @ £0.80
2. Dubarry and Kings Cutlery units (knife, fork, d-spoon, s-spoon, t-spoon) @ £2.00
3. Steak knives replacement @ £3.50
4. Punja rice spoon replacement £3.50
5. Large serving spoon Stainless steel @ £3.00
6. Large serving spoon Black Nylon @ £7.50
7. Large serving spoon SS/RD @ £3.00
8. Large serving spoon SS/CPR @ £3.00
9. Buffet slotted spatula stainless steel @ £4.00
10. Serving tongs heavy duty/hot food tong @ £4.00
11. Serving tongs SS Locking tongs 34cm @ £4.50
12. Serving tongs SS/Nylon 34cm @ £4.50
13. Serving tongs SS/Nylon 27cm @ £3.80
14. Heavy duty ladle Gravy/Soup Large @ £8.00
15. Soup/Buffet ladle Medium @ £6.00
16. BBQ/Braai/heavy duty fork @ £10.00
17. BBQ/Braai/heavy duty spatula @ 10.00

Equipment Packaging

1. Large (51L+) heavy duty clear PVC  lid @ £6.00
2. Medium (24L+) heavy duty clear PVC lid @ £5.00
3. Small  (7L+) heavy duty clear PVC lid @ £4.00
4. Large (51L+) heavy duty grey/black PVC lid @ £7.00
5. Medium (24L+) heavy duty grey/black PVC lid @ £6.00
6. Small (7L+) heavy duty grey/black PVC lid @ £5.00
7. Large (51L+) heavy duty clear PVC @ £24.00
8. Medium (24L+) heavy duty clear PVC @ £18.00
9. Small (7L+) heavy duty clear PVC lid @ £10.00
10. Large (51L+) heavy duty grey/black PVC @ £30.00
11. Medium (24L+) heavy duty grey/black PVC lid @ £20.00
12. Small (7L+) heavy duty grey/black PVC lid @ £15.00